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Docket

Self-hostable IT Service Management. Ticketing, Slack-first workflows, built-in AI agents — all from one Go binary, one Postgres.

Self-hosted, minimal stack

One static Go binary plus one PostgreSQL database. No Redis, no separate queue, no external vector store.

Slack-first by design

File tickets from Slack, get notified in-thread, link conversations to incidents. Email ingestion included.

Built-in AI agents

Optional agents for triage, assist, and resolution. Disable AI entirely with one config flag — ticketing keeps working.

Event-sourced core

Every ticket mutation flows through a single apply(event) write path with an append-only event spine. Reproducible, auditable, debuggable.